In a letter addressed to Jay Carney, the former White condo press secretary who penned the Amazon letter, Baquet addresses many of the certain facets made about one of the crucial individuals quote in the article.
"in accordance with your posting on Medium this morning, I need to reiterate my assist for our story about Amazon’s lifestyle," Baquet wrote.
"As I said in the starting, this story changed into according to dozens of interviews. And any analyzing of the responses leaves little doubt that this became an correct portrait," he wrote on the conclusion of the letter.
Amazon got here out swinging in opposition t a important new york times investigation of the enterprise's subculture with the aid of publicizing worker efficiency reports and emails from a reporter — but launched the attack two months after the story ran.
Amazon issued a stern rebuke to the times on Monday over the now two-month-ancient piece that specified tough work conditions and a sharp-elbowed company subculture at the e-commerce enormous. The article, the outcomes of a six-month investigation by means of journalists Jodi Kantor and David Streitfeld, precise a workplace during which people cried at their desks, girls's careers have been compromised by means of maternity leave, and coworkers backstabbed each other anonymously the usage of an internal feedback gadget.
The article brought about a firestorm that required the attentions of the paper's public editor, Margaret Sullivan.
photograph: Carolyn Kaster/linked Press
Jay Carney in his outdated incarnation as White house spokesman. He wrote a scathing response on behalf of Amazon to a critical ny instances story.
Jay Carney, the outdated White house press secretary that now heads up international corporate affairs at Amazon, penned an aggressive letter to the instances. Posted on Monday to Medium, Carney minces few phrases.
"The times received attention for their story, but in the technique they did a disservice to readers, who deserve more suitable. The subsequent time you see a sensationalistic quote within the instances like “practically every person I labored with, I saw cry at their desk”, you could ask yourself whether there’s a crucial piece of context or backstory missing — like admission of fraud — and no matter if the times by hook or by crook decided it just wasn’t important to check," Carney wrote.
The instances article, posted on August 15, 2015, automatically made waves peculiarly in the tech group, during which working long hours is unremarkable.
Amazon rapidly condemned the story, but the damage appeared to be achieved. The dialog surrounding Amazon and tech industries in established subsided. individuals gave the impression to have moved on.
but Amazon evidently hasn't forgotten.
Carney's retort leads with one of the crucial key strains from the times piece: “well-nigh every grownup I worked with, I noticed cry at their desk.”
That quote got here from Bo Olson, one of the vital ex-Amazon employees that spoke with the newspaper for the story.
Carney implied that Olson had an axe to grind against the company. He writes that Olson became fired from the enterprise after he "attempted to defraud companies and conceal it by falsifying business facts." Carney noted that Olson resigned when confronted with the acts. Olson turned into no longer obtainable for comment by press time.
Carney then goes on to lambast Kantor and Streitfeld, the journalists in the back of the story, for no longer asking Amazon for background on Olson or his exit on the company.
"With six months to work on the story, journalistic necessities completely require it," Carney wrote.
Carney claims that three of the different named sources in the times piece had severe issues with their claims.
Elizabeth Willet, an Amazon worker that said she changed into "strafed" throughout the company's private comments tool, Carney mentioned her efficiency reports, that have been prior to now private. He noted that she received best three feedback during the gadget and that they had been frequently tremendous.
Carney additionally took difficulty with the charges from Chris Brucia, who claimed he turned into berated then given a promotion. Carney referred to that the times did not ask for Brucia's written evaluation, which said he did "a superb job."
finally, Carney brought up Dina Vaccari, an ex-Amazon worker that had referred to she stayed up 4 days straight because of work. Carney pointed out Vaccari exonerated Amazon with a blog publish on LinkedIn.
"no one ever forced me to do this — I chose it and it sucked at the time however by no means became I asked or forced by using administration to do this," she referred to in keeping with Carney.
Carney additionally did whatever that may be considered some breach of decorum between businesses and the click, publishing an e-mail from Kantor that she despatched following a consult with to Amazon, within the early part of her reporting before the story took shape.
within the email, Kantor relates an article that's legitimately distinct than what the instances ended up printing.
"As I spoke of, this article is more of an inquiry into the character of work, which is why we’re trying to get you to share your factor of view in addition to positive fabric — to get anecdotes and quotes from you into the story that says “right here’s why we do things this way, right here’s what we’ve discovered, here’s what works for us.” This isn’t a trick to get you to share cloth that we are able to quite simply undercut — we discover it essentially compelling," Kantor wrote, in response to Carney.
Carney brought that Amazon decided to put up this response independently after the paper changed into notified of Amazon's findings and declined to subject a correction.
Some discovered the response quite convincing.
Others were skeptical of the prolong in the response and the features made, in addition to statistics that had been unnoticed.
Many felt that Amazon had skirted one of the predominant concerns within the article, around the problem of competencies career repercussions for taking maternity depart. Former Amazon worker Julia Cheiffetz wrote a bit, additionally in Medium, describing her adventure being sidelined for having both a baby and struggling with cancer.
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